Terms of service

Terms of Service

Last Updated: June 2026

Welcome to Neko Zen.

By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our site or placing an order.

Overview

Throughout the site, the terms "we," "us," and "our" refer to Neko Zen.

By visiting our website and/or purchasing products from us, you agree to these Terms of Service and all applicable policies referenced herein.

If you do not agree to these terms, please do not use our website.

Products & Availability

We strive to display our products, descriptions, and images as accurately as possible.

However, we do not guarantee that product descriptions, images, pricing, or other content will always be complete, accurate, current, or error-free.

We reserve the right to modify or discontinue products at any time without notice.

Pricing

All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise stated.

We reserve the right to change prices at any time without prior notice.

Orders

We reserve the right to refuse, cancel, or limit any order at our sole discretion.

This may include orders that appear fraudulent, unauthorized, or in violation of these Terms.

Customers are responsible for providing accurate shipping and billing information.

Shipping & Delivery

Delivery estimates are provided for convenience only and are not guaranteed.

Neko Zen is not responsible for delays caused by customs processing, carriers, weather conditions, or other circumstances beyond our control.

Returns & Refunds

Please refer to our Refund & Return Policy for detailed information regarding returns, replacements, cancellations, and refunds.

Intellectual Property

All content on this website, including logos, branding, product descriptions, graphics, images, and website design, is the property of Neko Zen and may not be copied, reproduced, or distributed without prior written permission.

Limitation of Liability

To the fullest extent permitted by law, Neko Zen shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.